Table of Contents

1. Inspections and the Structure of Production 2. Management Functions and Quality Control 3. Inspections Don't Reduce Defects 4. Approaching the Zero QC Method 5. More on Inspection Systems 6. Using Poka-yoke Systems 7. Examples of Poka-yoke Systems 8. Quality Control and QC Circles

About the Author

Shigeo Shingo (Author) Since 1982, the author has continued travelling and consulting around the world. Since 1985, he has offered seminars in the United States under the auspices of Productivity, Inc.