Table of Contents

Introduction 1

1 – Goal Setting 9

2 – Estimating 37

3 – Supply and Demand 71

4 – Managing Risk 99

5 – Managing Expectations 131

6 – Tracking and Status Reporting 175

7 – Running Multiple Projects 207

8 – Having a Life 225

Acknowledgements 247

Index 249

About the Author

Fergus O’Connell is the founder of ETP (etpint.com), one of the world’s leading programme and project management companies, and his experience covers projects around the world.