Promotional Information

To advance in today's workplace requires virtual team skills. Most individuals assume their face-to-face skills will translate, but competency with virtual communication and teamwork requires an entirely new set of skills. This book guides readers down the path to success.

Table of Contents

Preface Introduction PART I: VIRTUAL COMMUNICATION One: Understanding the Problem TWO: Pace and Policy THREE: The Multitasking Effect FOUR: Crafting Effective Messages PART II: VIRTUAL TEAMS FIVE: Teambuilding and Networking SIX: Building Trust and Cooperation Online SEVEN: Mastering Motivation EIGHT: Virtual Team Leadership NINE: Electronic Decision Making TEN: Cross-Cultural Complications Conclusion Additional Resources Index

About the Author

Terri R. Kurtzberg, PhD, is associate professor of management and global business at Rutgers Business School Newark and New Brunswick, NJ.