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Technology for Success
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Table of Contents

Module 1: Impact of Digital Technology Module 2: The Web Module 3: Computer Hardware Module 4: Operating Systems and File Management Module 5: Software and Apps Module 6: Security and Safety Module 7: Digital Media Module 8: Program and App Use and Development Module 9: Web Development Module 10: Networking Module 11: Digital Communication Module 12: Digital Transformation: Cloud, E-commerce, and AI Module 13: Databases Module 14: Digital Ethics and Lifestyle

About the Author

Mark Frydenberg is a Senior Lecturer of Computer Information Systems at Bentley University in Waltham, Massachusetts. He also serves as the Director of the CIS Sandbox, Bentley's technology social learning space, which prepares students to succeed in their CIS courses and to thrive in a technology-driven business world. Professor Frydenberg teaches courses in technology concepts, Python and technology trends. His research focuses on digital literacy, collaborative learning and pedagogies for engaging students with technology. Professor Frydenberg has presented at academic and applied technology conferences and events throughout the U.S. and Europe. He is also an author of several editions of DISCOVERING COMPUTERS, and he authored WEB 2.0 CONCEPTS AND APPLICATIONS in the popular Shelly Cashman Series. Dr. Mark Ciampa is a professor of information systems in the Gordon Ford College of Business at Western Kentucky University in Bowling Green, Kentucky. Prior to this current role, he served as an associate professor and the director of academic computing at Volunteer State Community College in Gallatin, Tennessee, for 20 years. Dr. Ciampa has worked in the IT industry as a computer consultant for businesses, government agencies and educational institutions. He has published more than 20 articles in peer-reviewed journals and has written more than 25 technology textbooks, including COMPTIA CYSA+ GUIDE TO CYBERSECURITY ANALYST; SECURITY+ GUIDE TO NETWORK SECURITY FUNDAMENTALS; SECURITY AWARENESS: APPLYING PRACTICAL SECURITY IN YOUR WORLD; CWNA GUIDE TO WIRELESS LANS and GUIDE TO WIRELESS COMMUNICATIONS. Dr. Ciampa holds a Ph.D. in technology management with a specialization in digital communication systems from Indiana State University and has certifications in security and healthcare. Lisa Ruffolo has served as a technical writer and editor for more than 30 years. She is pursuing an emphasis in operating systems and digital literacy. She has edited top-selling books in the fields of introduction to computing, Microsoft Office, PC repair and computer programming. Lisa Ruffolo has served as a technical writer and editor for more than 30 years. She is pursuing an emphasis in operating systems and digital literacy. She has edited top-selling books in the fields of introduction to computing, Microsoft Office, PC repair and computer programming. In addition to co-authoring TECHNOLOGY FOR SUCCESS texts, Jennifer T. Campbell has written and co-authored several other leading technology texts, including DISCOVERING COMPUTERS, DISCOVERING THE INTERNET, WEB DESIGN: INTRODUCTORY, MICROSOFT (R) EXPRESSION WEB INTRODUCTORY CONCEPTS AND TECHNIQUES, COMPUTER LITERACY BASICS: MICROSOFT (R) OFFICE 2007 COMPANION and MICROSOFT (R) OFFICE QUICK REFERENCE POCKET GUIDE. Ms. Campbell has served integral roles in computer textbook publishing as an editor, author and marketing manager. She holds a B.A. in English from The College of William and Mary. Barbara Clemens has been a writer, editor, software product manager and instructor for more than 30 years. She has worked with Addison-Wesley Publishing, Course Technology and Cengage Learning. Ms. Clemens has edited and written numerous leading Microsoft (R) Office and Microsoft (R) Windows textbooks and has created instructional videos and online courses for MS Office. Steven M. Freund attended the University of Central Florida and serves as a leader instructor of various Microsoft (R) Office, computer concepts, programming, and Internet technology courses throughout Central Florida. An integral author for the successful Shelly Cashman Series since 2001, he has presented at the annual customer conference, the Shelly Cashman Series Institute, as well as other customer events. Mr. Freund has co-authored multiple editions of DISCOVERING COMPUTERS, Mozilla Firefox, Windows (R) Internet Explorer, Windows (R), Office, and Dreamweaver books. He has also written numerous successful instructor supplements.. Ralph Hooper has more than 30 years of teaching experience in mathematics and computer science at the university level. His professional interests include data science, machine learning, and computational thinking. Jill West, a C.I.S. instructor at Georgia Northwestern Technical College, brings a unique cross-section of experience in business, writing and education to the development of innovative educational materials. She has taught students of multiple ages -- K through college-level -- and has embraced a variety of content using a flipped classroom approach, distance learning and a hybrid teaching approach. She has also provided highly valued educational counseling. Ms. West has been instrumental in designing and authoring critical-thinking simulations for several of Cengage's computer courses. She regularly presents at regional and national conferences and international webinars, frequently offering CompTIA certifications for students and train-the-trainer sessions for instructors. She's also a member of the 2019 inaugural cohort of Faculty Ambassadors for A.W.S. Educate. Ms. West and her husband, Mike, live in northwest Georgia with three children at home and one in college.

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