Table of Contents

PART ONE: INTRODUCTION
Responsible Action and the Basic System Concepts
PART TWO: ANALYSIS
Methods of Describing Systems,and a Range of Simple Modelling Techniques for Idea Generation and Selection
PART THREE: INVENTIVE SEARCH
Basic Techniques for Idea Generation and Selection
PART FOUR: GROUNDWORK
The Organizational Politics Surrounding Change and the Role of the Change Agent
PART FIVE: IMPLEMENTATION
Practical Problems in Implementing Agreed Change
Planning, Scheduling, Team Building, Servicing, Co-Ordination

Reviews

`A fun book to read and a cheap and helpful addition to anyone in an advisory or helping role who wants to get some clarity into their language, thinking and practice′ - Directions