About the Author

William D. Andrews spent summers in Maine with his family for 18 years until he could find a job to justify a permanent move. That happened in 1989 when he became president of Westbrook College in Portland. The merger of Westbrook and the University of New England freed him to pursue a lifelong interest in writing, supplemented by freelance editing and consulting for nonprofit organizations. He has published three textbooks on management communication. He earned a bachelor's degree from the University of Pittsburgh and a master's degree and doctorate from the University of Pennsylvania.