Acknowledgements Part I Need for Speed 1. Speed Matters 2. Your Speedometer 3. Speed Laws 4. Speed Traps 5. Organizational Benefits from Leadership Speed Part II Tactics to Increase Leadership Speed 6. Speeding Up Your Day 7. Accelerate Meetings 8. Modeling Speed Part III The Cross-Training Approach to Increasing Speed 9. Companion Behaviors for Leadership Speed 10. Innovating 11. Exhibiting Strategic Perspective 12. Displaying Courage 13. Setting Stretch Goals 14. Communicating Powerfully 15. Bringing External Focus 16. Taking Initiative 17. Possessing Knowledge and Expertise Conclusion: Speed and the Balanced Life Appendix: Research Methodology Notes Index
John H. Zenger, D.B.A., is CEO of Zenger Folkman, a firm that helps organizations and individuals improve leadership effectiveness that, in turn, drives business results. These results include increasing employee engagement, retention, productivity, and bottom-line profitability. He is a member of the HRD Hall of Fame and has authored or coauthored eight books and 50 articles on leadership, productivity, and teams. Joseph R. Folkman, Ph.D., is president of Zenger Folkman. He is an authoritative voice on the subject of creating and using employee surveys to create organizational change and 360- degree feedback assessment for individual development. Folkman is the author of three books: Turning Feedback into Change, Making Feedback Work, and Employee Surveys That Make a Difference.