Table of Contents

1. Introduction to Organization Development.
Part I: OVERVIEW OF ORGANIZATION DEVELOPMENT.
2. The Nature of Planned Change.
3. The Organization Development Practitioner.
Part II: THE PROCESS OF ORGANIZATION DEVELOPMENT.
4. Entering and Contracting.
5. Diagnosing.
6. Collecting, Analyzing, and Feeding Back Diagnostic Information.
7. Designing Interventions.
8. Managing Change.
9. Evaluating and Institutionalizing Organization Development Interventions.
CASES.
Part III: HUMAN PROCESS INTERVENTIONS.
10. Interpersonal and Group Process Approaches.
11. Organization Process Approaches.
CASES.
Part IV: TECHNOSTRUCTURAL INTERVENTIONS.
12. Structural Designs.
13. Employee Involvement.
14. Work Design.
CASES.
Part V: HUMAN RESOURCE INTERVENTIONS.
15. Performance Management.
16. Talent Management.
17. Workforce Diversity and Wellness.
CASES.
Part VI: STRATEGIC CHANGE INTERVENTIONS.
18. Transformational Change.
19. Continuous Change.
20. Transorganization Change.
CASES.
Part VII: SPECIAL APPLICATIONS OF ORGANIZATION DEVELOPMENT.
21. Organization Development for Economic, Ecological, and Social Outcomes.
22. Organization Development in Nonindustrial Settings: Health Care, School Systems, the Public Sector, and Family-Owned.
23. Future Directions in Organization Development.
Integrative Cases.

About the Author

Christopher G. Worley is a Senior Research Scientist at the Center for Effective Organizations (USC's Marshall School of Business) and professor of management in Pepperdine University's Master of Science in Organization (MSOD) program. He received B.S. from Westminster College, master's degrees from Colorado State University and Pepperdine University, and his doctorate from the University of Southern California. He served as Chair of the Organization Development and Change Division of the Academy of Management, received the Luckman Teaching Fellowship at Pepperdine University, and the Douglas McGregor Award for best paper in the Journal of Applied Behavioral Science. His most recent books are Management Reset and Built to Change, and he is completing a book on organization agility. His articles on agility and strategic organization design have appeared in the JOURNAL OF APPLIED BEHAVIORAL SCIENCE, JOURNAL OF ORGANIZATION BEHAVIOR, SLOAN MANAGEMENT REVIEW, STRATEGY+BUSINESS, and ORGANIZATIONAL DYNAMICS. He and his family live in San Juan Capistrano, CA. Thomas G. Cummings, professor, chair of the Department of Management and Organization, and executive director of the Leadership Institute, received his B.S. and MBA from Cornell University, and his Ph.D. in socio-technical systems from the University of California at Los Angeles. He was previously on the faculty at Case-Western Reserve University. He has authored 13 books, written over 40 scholarly articles, and given numerous invited papers at national and international conferences. He is associate editor of the JOURNAL OF ORGANIZATIONAL BEHAVIOR, and former editor-in-chief of the JOURNAL OF MANAGEMENT INQUIRY, chairman of the Organizational Development and Change division of the Academy of Management, and president of the Western Academy of Management. His major research and consulting interests include designing high-performing organizations and strategic change management. He has conducted several large-scale organization design and change projects, and has consulted to a variety of private and public-sector organizations in the United States, Europe, Mexico, and Scandinavia.