Daniel L. Shapiro is a world renowned expert on the psychology of conflict resolution. Named one of Harvard's top 15 professors by The Harvard Crimson, he founded and directs the Harvard International Negotiation Program and regularly advises everyone from hostage negotiators to families in crisis, disputing CEOs to clashing heads of state.
"A masterpiece--clear, insightful, and practical. . . . Highly
--William Ury, co-author of Getting to Yes and author of Getting to Yes with Yourself
"Quite simply, the best book I have ever read on
negotiating in situations of extreme conflict."
--Matthew Bishop, The Economist Group "Brilliant insights to the baffling conundrum of our age, intractable disputes of all kinds."
--Daniel Goleman, author Emotional Intelligence "Excellent."
--David Brooks, The New York Times "Shapiro exposes the myth that humans are primarily rational in their decision making. . . . More importantly, he discusses the conflicts between good and bad that take place in all of us. . . . The world has been enriched with another intelligent lecture on how we should interact with each other. Hopefully this time we will listen."
--Forbes "Daniel Shapiro gives you the tools to transform yourself."
--Rick Kleffel (KQED), Rainbow Light blog "I have recommended Shapiro's book more than any other book I have read in quite some time."
--PsychCentral "A blueprint for successful negotiation."
--Booklist "Appealing to rationality isn't always the best way to mend a rift; instead, both parties in a negotiation have to be willing to get in touch with the conflict's more emotional underpinnings. In his book, Negotiating the Nonnegotiable [Shapiro] shares the strategies he's used to help people in all kinds of settings access the core emotions driving their conflicts and reach mutually beneficial resolutions."
--Business Insider "A must-read! Dan Shapiro's Negotiating the Nonnegotiable offers bold, practical, and uplifting advice to reduce the turmoil of conflict and foster reconciliation in your professional and personal life."
--Michael Wheeler, Harvard Business School "Daniel Shapiro provides us with one of the most optimistic and compelling approaches to conflict resolution of our time."
--Howard W. Buffett, Lecturer in International and Public Affairs, Columbia University "With telling examples from the bedroom to the boardroom to the war room, this book gives us something invaluable--a way both to see the perils of identity conflict in negotiation and to avoid them."
--Robert Cialdini, Author of Influence: The Psychology of Persuasion "Negotiating the Nonnegotiable is one of the most important books of our modern era."
--Jaime de Bourbon de Parme, Ambassador of the Netherlands to the Holy See "A life-changing book! If you are going to read one book this year to improve your life, choose Negotiating the Nonnegotiable."
--Simona Baciu, Founder and President, Transylvania College "A modern masterpiece! Bold and compelling from the first page. . . . Every leader should read it and live by it."
--Katherine Garrett-Cox, CEO, Alliance Trust Investments "Negotiating the Nonnegotiable is sure to be required reading for diplomats and peace-builders alike."
--Nancy Lindborg, President, United States Institute of Peace "Those seeking peaceful resolutions should keep this book on a bedside table."
--David Gergen, former White House adviser; Co-director, Center for Public Leadership, Harvard Kennedy School of Government