Introduction Chapter 1: The Barriers to Change Chapter 2: The Reasons for Change Chapter 3: Interpreting the Language of Change Chapter 4: The Process of Change Chapter 5: Understanding the Business Chapter 6: Understanding the Change Chapter 7: Who Is Impacted by the Change Chapter 8: Organizational Change Management Approaches Chapter 9: Organizational Change Management Techniques Chapter 10: How to Measure Success Chapter 11: Creating a Winning Organizational Change Management Strategy Chapter 12: Adopting a Culture of Change
Barbara A. Davis has been a champion for technology standards, infrastructure, and organizational change management for over 16 years. She is an international speaker who also works with Fortune 500 companies to realign business analysis services, critical and struggling projects, and establish operational infrastructure in order to ensure successful outcomes in the face of conflict and challenging circumstances. Barbara came into technology with a degree in conflict resolution and over 15 years of functional business experience including professional training, project management, community development, business ownership, change management, and conflict resolution. She has drawn on these experiences throughout the course of her career and has become a champion by defining the organizational capability through infrastructure (such as career paths, assessment tools, competencies, key performance indicators), training (such as educational programs and workshops), and through the creation of Centers of Excellence and management frameworks. She audits and redefines operational management of key practice areas and methodologies. Throughout her career, Barbara has interviewed and assessed hundreds of resources, and has held titles and roles including Manager of Human Capital, Business and IT Portfolio Manager, IT Operational Manager, Methodologist, Solutions Consultant, Project Manager, Business Analyst, Author, and Professional Skills Trainer. Her experiences include Operational Management, Organizational Change Management, Document Management, Vendor Management, Configuration Management, Change Control, Practice Management, Business Analysis, Project Management, Cyber Security, and auditing PMO methodologies. Barbara Davis has published numerous articles and is author of the books entitled Managing Business Analysis Services: A Framework for Sustainable Projects and Corporate Strategy Success, Going Beyond the Waterfall: Managing Scope Across the Project Life Cycle, and Mastering Software Project Requirements. She created the world's first university-accredited business analysis diploma program and has spoken at Project Summit/BA World Conferences across Canada, the United States, and India.
"This book is a solid resource for people whose livelihood focuses
on introducing change management to business analysis
organizations. I particularly found value in the Organizational
Change Manager Techniques section and Creating a Winning
Organizational Change Management Strategy." -- Michael R. Roy,
Principal, MRR Consulting "Prep-pub reader and reviewer"
"This is an insightful, multi-dimensional and comprehensive guide to effectively navigating organizational change in the modern, digital age. Highly recommend!" -- Richa Kaila Mukherjee, Learning and Talent Development Consultant "Pre-pub reader and reviewer"