Introduction: Welcome to the Electrifying World of Management
Chapter 1: Why I Wrote It, Why We Hate It
Chapter 2: Who Are You?
Chapter 3: Three Ring Circus
Chapter 4: But I Liked My Real Job
Chapter 5: Lonely @ the Top
Chapter 6: Being Bossy
Chapter 7: The Secret Allure of Multiple Personalities
Chapter 8: Don’t Cry in My Office, I Have a Deadline to Meet
Chapter 9: Inside, Outside, Upside Down
Chapter 10: Charisma ‘N U
Chapter 11: Bonus Track. This Amp Goes to Eleven!
Signing Off: You’re STILL Here?
Acknowledgements
About Only Connect Consulting, Inc.
Index
Author Trivia
Bibliography
Devora Zack is CEO of Only Connect Consulting, Inc. a leadership development firm with over 100 clients, including the Smithsonian, Australian Institute of Management, Cornell University, John Deere, US Department of Education, and Mensa.
“This is probably the most fun you will ever have reading a
business book. Devora Zack demonstrates how a couple of simple
shifts in thinking and technique can completely transform how you
manage and, in turn, how you feel about managing. If you think of
leadership as a daily grind, you really need to read this
delightful book.”
—Ken Blanchard, coauthor of The One Minute Manager® and Great
Leaders Grow
“In her one-of-a-kind style Devora Zack offers up a wonderfully
original look at what it takes to manage others when it’s not
necessarily one's lifelong ambition. Her irreverent humor and
splashes of witty commentary ensure you actually remember the very
serious, insightful advice you’ve read.“
—Jim Kouzes, coauthor of The Leadership Challenge
“There are plenty of management books out there, yet none as smart,
funny, and effective as this one.”
—Michael Depatie, CEO, Kimpton Hotels and Restaurants
“This witty, immediately applicable, and action-oriented guide
teaches that managing can be fun, meaningful, easier, and more
peaceful.”
—David Bach, #1 New York Times bestselling author of The Automatic
Millionaire and Start Late, Finish Rich
“Don’t let the laughter fool you. In here there is very serious and
insightful guidance on how you can get out of others’ (and your
own) way so everyone can excel. There are plenty of useful examples
and practical tips to please even the most obsessive-compulsive
types.”
—Jim Kouzes, coauthor of the bestseller The Leadership
Challenge
“Why do so many managers hate managing? Devora Zack tackles that
question head-on in a book that should be on every manager’s
reading list. Zack identifies skills and techniques that will help
you manage authentically—and effectively.”
—Tony Bingham, President and CEO, American Society for Training and
Development
“Like the author, this book has bounce and sass, plus great ideas
and examples. If you want to retain your talented employees, read
this book—cover to cover!”
—Beverly Kaye, coauthor of Help Them Grow or Watch Them Go
“Zack’s sparkling personality bursts from the pages to guide
readers in a delightful and entertaining way.”
—Amy Lemon, Volunteer Management, Smithsonian
“Zack’s insight and her engaging writing style make this book easy
to read and fun to apply in your business and personal life.”
—Hector Vargas, Managing Director, Training Solutions, Mexico and
Central America
“Management is as much an art as it is a science. Zack provides
insights on the importance of both and practical advice on how to
improve performance.”
—Jerome E. Hass, Professor Emeritus of Finance and Business
Strategy, Johnson Graduate School of Management, Cornell
University
“This book is a life-saver for any managers who woke up one day to
discover they’re suddenly in charge.”
—Rachel Lam, Senior Vice President and Group Managing Director,
Time Warner Investments
“My manager was so inept, his boss sent him to a Myers-Briggs
class, and another participant told him he was a first-class
J-E-R-K! If he’d read this book, he would have learned why he was
ineffective and how to successfully capitalize on his gifts!
Delightful and insightful!”
—Chip R. Bell, coauthor of Wired and Dangerous
“Leaders and managers often have to deal with the elephant in the
room—or worse, being the elephant in the room. This book shows how
to do it properly.”
—Jeff Weirens, Principal, Deloitte Consulting LLP
“Zack’s entertaining and accessible guide to building management
skills is essential for new managers and pretty damn useful for old
ones as well.”
—Patrick L. Phillips, CEO, Urban Land Institute
“Management is a profession that leaves really smart people
scratching their heads and hoping for a miracle. At last that
miracle is here.”
—Vivienne Anthon, FAIM, CEO, Australian Institute of Management,
Queensland, Australia
“I laughed, I sighed, I went right out and bought three more copies
of this light-hearted, yet heavy on wisdom book for my favorite
managers.”
—Elaine Biech, author of Training for Dummies and The Business of
Consulting
“Read this book! You’ll thank me later.”
—Jules Polonetsky, former Senior Vice President, AOL
“I couldn’t put this book down! Zack boils down the wisdom of
dozens of management tomes, teaching how to match your personality
and management style. As entertaining as it is effective!”
—Howard Wiener, Principal, KPMG
“Like a stress-relieving lunch with your best friend at an outdoor
café, Devora demonstrates she feels your pain, gives you hope, and
shares secrets to get real results”
—Grant D. Marques, Vice President, Global Business Services,
CSC
“For managers seeking an effective, personalized style of
leadership, Zack’s book is a perfect guide.”
—Dr. Hubert Lobnig, faculty, University of Klagenfurt, Austria
“Learn to effectively manage your team and—miraculously—have fun
doing it.”
—Jeff Cooke, Manager, John Deere
“Zack’s tested methods and tailored advice enable all personality
types to hone their management styles and find the recipe for
success.”
—Barbara Rosenbaum, Vice President, Capgemini Government
Solutions
“Bravo! This book provides you with all the tools, strategies, and
tricks nobody ever told you you’d need in management.”
—Meredith Pierce Hunter, Director, Alumni Relations, London
Business School
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