List of plates
List of figures
List of tables
1 Why study language and intercultural communication?
2. Culture and the primary socialization process
3. Language, communication, culture, and power in context
4. Language and nonverbal communication
5. Language and identity in intercultural communication
6. Ethnocentricism and Othering: Barriers to intercultural communication
7. Intercultural transitions: From language and culture confusion to adaptation
8. Language and intercultural relationships
9. Language and intercultural conflict
10. Language and intercultural communication in the global workplace
11. Language, interculturality, and global citizenship
Jane Jackson, an experienced intercultural educator, is Professor of Applied Linguistics at the Chinese University of Hong Kong.
"This is an excellent introduction to the field of intercultural communication, as equally useful for anybody working internationally as to the university classroom. New material for this edition can be a bridge to contemporary history and current events."Allan Goodwin, Nagoya University of Foreign Studies, Japan "The new edition of Jackson's textbook addresses topics of urgent interest to the intercultural communicator. While the book was already a comprehensive guide to moving across and between cultures, the additional material responds to the rise of nationalist populism, hate speech on social media, and the demonisation of the 'Other.' Educators will find this a timely and wide-ranging resource that tackles difficult issues in challenging times." John Corbett, University of Sao Paulo, Brazil "Jackson's text is a comprehensive, fresh look at today's exceedingly complex intersection of intercultural communication, global competence, identity, and language. Relevant to students and intercultural communication practitioners, Jackson offers both breadth and depth when it comes to major concepts, frameworks, and highly applicable real-world examples." Whitney Sherman, Council On International Educational Exchange (CIEE)