1. Why study language and intercultural communication?, 2. The history of the study of language and intercultural communication, 3. Culture and the primary socialization process, 4. Language, communication, culture, and power in context, 5. Language and nonverbal intercultural communication, 6. Language and identity in intercultural communication, 7. Ethnocentricism and Othering: Barriers to intercultural communication, 8. Intercultural transitions: From language and culture shock to adaptation, 9. Intercultural interpersonal relationships, 10. Managing language and intercultural conflict, 11.Language and intercultural communication in the global workplace, 12. Global citizenship and intercultural (communicative) competence
Jane Jackson has many years of experience teaching intercultural communication and is Professor of Applied Linguistics at the Chinese University of Hong Kong.
[Introducing Language and Intercultural Communication] delivers a clear, accessibly written and above all comprehensive overview of the field. I know of no other single-author text that does this - Professor John Corbett, University of Macau, China
Introducing Language and Intercultural Communication is a very well structured, well researched and impressively well informed course book with an in-depth elaboration of the different aspects of intercultural communication. In combination with the companion website, which offers a variety of identity narratives, interviews and critical incidents, it is a highly recommendable tool that will effectively facilitate intercultural teaching and learning at different levels and certainly compares very favourably with the textbooks I have used so far in my teaching - Professor Guido Rings, Anglia Ruskin University, Cambridge
Introducing Language and Intercultural Communication by Jane Jackson is a state of the art introductory textbook to intercultural communication, that impresses with its comprehensiveness and convinces with its accessibility and ease of use. There is no doubt that this book will benefit instructors and students in equal measure - Professor Stefanie Stadler, Nanyang Technological University, Singapore
With an emphasis on ethical Intercultural Communication (ICC) Jackson's book provides a chronology of the development in the field and gives a comprehensive overview of different research paradigms in the area of ICC, as well as their applications in other fields of scholarship. I would highly recommend this book to both students and researchers working in the field of ICC - Dr Maryam Jamarani, University of Queensland
Intercultural communication is a notoriously complex phenomenon of immense importance in our contemporary and future worlds. This book succeeds in presenting that complexity in an elegant and simple approach while being neither simplifying nor reductive. For students new to the field, it introduces the crucial topics, concepts and theories in a logical sequence, but it also challenges them to think critically about what they read, in the best traditions of university education - Professor Michael Byram, Professor Emeritus University of Durham