Table of Contents

Organizational Climate.- Needs Assessment.- Vendor Selection and Contract Negotiation.- Infrastructure.- Workflow Assessment and Redesign.- Staffing and Managing Implementation Teams.- Usability.- Training.- Clinical Decision Support.- Translating Scope of Practice into Effective EHR Workflows.- System Integration.- Production Support.- Managing the Client-Vendor Partnership.- Phased Implementation.- Optimizing Primary-Care Practices.- Optimizing Specialty Practices.- Special-Purpose Software.- Optimizing Inpatient Care.- Extending EHR Access to Patients.- Extending EHR Access to External Physicians.- Summary and Prospects.