William A. Schiemann, PhD is the CEO of Metrus
Group in Somerville, New Jersey, which created the People Equity
talent optimisation framework. He is also the author of several
books, including The ACE Advantage: How Smart Companies Unleash
Talent for Optimal Performance and Reinventing Talent Management:
How to Maximize Performance in the New Marketplace.
Jerry H. Seibert is the principal and vice
president of Diagnostic Services of Metrus Group. He has 25 years
of experience working with organisations to measure and improve
customer, employee, and other stakeholder perceptions.
Brian S. Morgan, PhD is the director of the
Organization Assessment Services at Metrus Group, Inc. He has more
than 30 years of experience in organisation diagnostics, with
particular specialisation in employee survey and follow-up action
planning.
“This is a great read if you are interested in measuring your
organization and its talent to drive business results.” — Edward E.
Lawler III, author, Talent: Making People Your Competitive
Advantage
“No matter what your business, without aligned, capable, and
passionate associates, you will never reach your goals. Hidden
Drivers of Success provides strategic, but practical approaches
that work. I highly recommend this book, but more so, I highly
recommend Bill and his team in helping you achieve and sustain your
desired goals.” — Jim Leighton, author, Getting F.I.T.: Unleashing
the Power of Fully Integrated Teams “In an era of continuous
change, success requires differentiated strategies and a good
reading of Hidden Drivers of Success—a must read for managers of
all trades! Learn to use the powerful measures needed to obtain the
critical information for making the right decisions.” — Thomas
Belker, managing director, Corporate Human Resources, OBI Group
Holding
“Measures are answers to questions, and asking the right questions
about the workforce is a crucial driver of business success: How
can we improve the capability and performance of our workforce? Do
we have the talent we need to execute our strategy? Hidden Drivers
of Success provides a useful, fact-based, and pragmatic approach to
answering these questions, and to improving any firm’s strategic
success.” — Mark Huselid, Ph.D., distinguished professor of HR
Strategy, Rutgers University
“Hidden Drivers of Success provides practical ideas for using
surveys to inform a wide array of organizational and strategic
decisions, using great examples from well-known organizations and
the authors’ extensive survey experience.” — John Boudreau, Ph.D.,
professor and research director, Center for Effective
Organizations, Marshall School of Business, University of Southern
California
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