Our Acknowledgments xv Beth's Acknowledgments xv Aliza's Acknowledgments xvi Foreword xvii Introduction xxi The Vision xxi Why We Wrote This Book xxiv What You'll Learn in This Book xxv PART I Revitalize Yourself 1 The Problem: Why Nonprofit Professionals Burn Out 3 When Work and Life Collide 3 What Is Burnout, Anyway? 8 Causes of Burnout 12 The Stress of Work 18 Moving Out of Burnout 25 2 The Foundation: Understanding the Areas of Self-Care 27 Dealing with Stress 27 What Is Self-Care, Really? 28 Introducing the Five Spheres of Happy Healthy Living 30 Sphere 1: Relationship to Self 32 Sphere 2: Relationship to Others 36 Sphere 3: Relationship to Environment 38 Sphere 4: Relationship to Work and Money 39 Sphere 5: Relationship to Tech 42 It's Time to Make a Change 44 3 The Assessments: Change Your Habits, Make a Self-Care Plan 45 Self-Assessment Is the First Step 45 Creating Change 57 Making It Happen: Your Self-Care Action Plan 62 4 The Practices: Happy, Healthy Things You Can Do for Yourself 69 Individual Self-Care 69 Supporting Health and Wellness 70 Supporting Happiness and Well-Being 75 5 The Workflow: Changing the Way You Work 83 Bringing It to the Office 83 Relationships in the Workplace 84 Environment 87 Your Workflows 89 Managing Your Energy 90 Asking for Flexible Work 94 Bringing Play to Your Work 96 Breaking from Work 98 Tech Wellness 100 PART II Revitalize Your Organization 6 The Culture: Transforming Your Organization 107 Connecting the Dots to Organizational Culture Change 107 Defining a Happy, Healthy Culture 110 The Role of the Leaders 117 Supporting Employees for Culture Change 123 Committing to Culture Change 127 7 The Activities and Cues: Self-Care to WE-Care 129 WE-Care in the Workplace 129 The Physical Office 137 Human Interactions 141 Mindfulness at Work 144 Creativity Activities 147 Home Life Support 149 8 The Processes: Well-Being in the Workplace 151 Workflows 152 Energy Management 153 Walking as Work 153 Flexible Work 158 Play at Work 160 Breaking from Work 162 9 The Strategy: Working toward a Happy, Healthy Nonprofit Organization 171 Wellness Versus Well-Being Programs 171 The Benefits of a Happy, Healthy Strategy 174 Why Employee Engagement Is Essential 176 Your Policies and Employee Benefits 180 Writing Your Happy, Healthy Strategy 185 Rolling Out Your Strategy 187 Evaluating Your Happy, Healthy Organization 190 Shout Hallelujah, Come on Get Happy and Healthy! 192 Notes 193 Index 201
BETH KANTER was named one of the most influential women in technology by Fast Company and is the award-winning author of The Networked Nonprofit books. She is an internationally acclaimed master trainer and speaker. ALIZA SHERMAN is a web and social media pioneer; founder of Cybergrrl, Inc., the first women-owned, full-service Internet company; and Webgrrls International, the first Internet networking organization for women. She is a motivational keynote speaker and the author of ten books, including Social Media Engagement for Dummies.