TABLE OF FIGURES. FOREWORD. PREFACE. ACKNOWLEDGEMENTS. SECTION 1 ?Why?? Chapter 1 Part 1 Why Change? Everyone Knows the Trouble I've Seen. Chapter 1 Part 2 Forecasting Disease, the Symptoms and the Remedy. SECTION 2 Principles. Chapter 2 Mastering Purpose ? the Cassandra Paradox. Chapter 3 Mastering Time ? Delay and Decision. Chapter 4 Mastering Models: Mapping the Future. Chapter 5 Mastering Measurement ? Learning to Love Error. Chapter 6 Mastering Risks: How the Paranoid Survive. SECTION 3 'Praxis'. Chapter 7 Mastering Process: The Mother of Good Fortune. Theme #1 Recipe for success: tips and traps. Theme #2 Coordination in a complex system: how different can we be? Theme #3 Whose job is it anyway? Roles and responsibilities. SECTION 4 Transformation. Chapter 8 Implementation: Beginnings and Endings. Chapter 9 Beyond Forecasting: The Biggest Barrier. Chapter 10 Beyond Budgeting: A New Management Model? Chapter 11 Conclusion: Reconnection. GLOSSARY. Appendix 1 ? Design Principles: A Summary. Appendix 2 ? Important Concepts in Systems and Cybernetics. REFERENCES. INDEX.
Steve Morlidge has 30 years of practical experience in designing and running performance management systems in Unilever, including 3 years as the lead of a global change project. He is a former Chairman of the European Beyond Budgeting Round Table and now works as an academic and as an independent consultant for a range of major companies. He is a prominent public speaker, drawing on his years of experience at the leading edge of performance. management thought and practice Contact: firstname.lastname@example.org Web: www.satoripartners.co.uk. Steve Player founder and managing director of The Player Group, has co-authored and edited five industry-leading cost and performance management books. He is program director for the Beyond Budgeting Round Table in North America. He served as the Managing Partner of the Advanced Cost Management Team of a global accounting firm. He is a top ranked speaker and consultant helping clients implement leading edge practices. he also writes a monthly column on Finance Transformation. Contact: email@example.com Web: www.theplayergroup.com.