About the Author

Jim Clifton is Chairman and CEO of Gallup and author of The Coming Jobs War. His most recent innovation, the Gallup World Poll, is designed to give the world's 7 billion citizens a voice in virtually all key global issues. Under Clifton's leadership, Gallup has expanded from a predominantly U.S.-based company to a worldwide organization with 40 offices in 30 countries and regions. Clifton is also the creator of The Gallup Path, a metric-based economic model that establishes the linkages among human nature in the workplace, customer engagement, and business outcomes. This model is used in performance management systems in more than 500 companies worldwide. Sangeeta Bharadwaj Badal, Ph.D., is the primary researcher for Gallup's Entrepreneurship and Job Creation initiative. Dr. Badal is responsible for translating research findings into interventions that drive small-business growth. Her research has appeared in the Gallup Business Journal, Forbes, The Huffington Post, and The Washington Post. Dr. Badal has worked with many profit and nonprofit organizations on issues related to employee engagement, talent, performance management, and gender issues in workplace. She is the author of the book Gender, Social Structure and Empowerment: Status Report of Women in India, which analyzes the complex and multilayered processes that affect women's position in India. Dr. Badal earned her doctorate in anthropology and geography from the University of Nebraska-Lincoln (UNL).