Table of Contents

Introduction to Express Exec

Introduction to Empowerment

What is Empowerment?

The Evolution of Empowerment

Empowerment and The E-Dimension

The Global Implications of Empowerment

Empowerment -
The State of the Art

Empowerment Success Stories

Key Concepts and Thinkers

Resources

Ten Steps to Empowerment

Frequently Asked Questions (FAQs)

Index

About the Author

ROGER CARTWRIGHT is a consultant and author specializing in organizational behaviour, management, customer care and tourism. He is the author of over 20 books and has been responsible for the implementation of management development programs run in the US, Europe and India