Organisations frequently appoint leaders for their IQ. Then, years later, sack them for their lack of EQ (Emotional Intelligence). In this provocative new book, Julia Middleton argues that, in the future, they will increasingly promote for CQ: Cultural Intelligence. Which she defines as “the ability to cross divides and thrive in multiple cultures”.
Contents Foreword by Ron Arculli Thank you Introduction Part One: What is Cultural Intelligence (CQ)? IQ EQ CQ Are they sequential? Diversions and dead ends One fi nal twist Part Two: Why do I need CQ? The need for collaboration The reality of networks The importance of trust The demands of demographics The spark of innovation The urban magnet Growing world, shrinking leaders The pressure to focus Scenario: Past, present, future: how influential are they? Part Three: Developing your CQ: Core and Flex A constant review More than ‘values’ Enough Core But not too much Core Enough Flex But not too much Flex The ever-sliding scale It’s not just about you Exercise: Assess your own Core and Flex Part Four: The prerequisites The CQ paradox A deep interest in other people A determination about yourself The stamina for an endless journey Stand up to cultural intolerance Scenario: University: a perfect CQ learning opportunity Part Five: What else does it take? Knowing your Core Find it Reveal it And stick to it Calibrating your Flex Exercise: Reassess your Core and Flex Part Six: Dealing with the opposite of CQ Cultural intolerance Cultural ignorance Put yourself on the receiving end Part Seven: Experiencing experience An extra eye Find the right guide Have courageous conversations Switch from transmit to receive Open the door Scenario: Advice for leaders leaving home Conclusion Over to you Scenario: 100 people in a room Exercise: Eight Poles: assess your CQ Further reading Index
Julia Middleton is the founder and Chief Executive of the Common Purpose Charitable Trust. She is passionate about leadership development, and campaigns to encourage leaders from all backgrounds to make an active contribution to their communities and to wider society. The social philosopher Charles Handy said of her: “How she came to be the force she is, the values she holds and the way she applies them, contains messages for many who dream of making the difference she has made.” This is Julia's second book. Her first - "Beyond Authority: Leadership in a Changing World" - was published in 2007 and has become a bestseller on the Palgrave Macmillan business books list. Common Purpose runs leadership development programmes that enable people from different backgrounds, sectors and geographies to work together to solve common problems. In the process, they give participants the inspiration, skills and connections to become better leaders, both at work and in society. Founded in 1989 as a not-for profit social enterprise, Common Purpose now runs local courses for leaders in cities across the world, and global programmes for leaders from over 100 countries across six continents. Each year, 4,000 leaders become Common Purpose alumni.
Julia Middleton has written a book about something that she and
Common Purpose have been quietly practising everywhere they go:
Cultural Intelligence, or CQ. To me, it is entirely fitting that
Julia should take an idea and explore it with a whole variety of
leaders from all over the world. Because, right from the start,
Common Purpose has embodied what CQ stands for.
*Ron Arculli, Senior Partner, King & Wood Mallesons, Hong Kong, in
his Foreword to Cultural Intelligence*
In our ever more complex and interconnected world which has no
obvious historical parallel, Julia Middleton has developed a
breakthrough idea about the importance of Cultural Intelligence in
order to both navigate this new world and its contradictions. This
book has important implications and raises questions about our
current systems for those of us involved in educating and
developing our future global citizens.
*Rakesh Khurana, Dean, Harvard College*
In an age of unprecedented connectedness and shifting certainties,
many of us spend our time moving between different worlds without
fully adhering to any single cultural identity. This book makes you
realise what a gift that is, and how to make the most of it. A
must-read for young people entering today's global job-market.
*actor and musician*
The world is changing. The role of the powerful, intelligent
network is greater than ever, but they only really come alive, they
only really catch fire, when leadership and Julia’s idea of
Cultural Intelligence hits them.
*Chairman, Brunswick Group*
Julia Middleton’s discovery of Cultural Intelligence shockingly
confronts us with our daily ignorance. Paradoxically, the more you
realise this, the more CQ you have. A must-read for all leaders who
care as much about integrity and diversity as impact.
*Managing Director, Baden-Baden Entrepreneur Talks (BBUG)*
You need this book if you feel steeped in your own world and know
that you must look outwards. It is not an easy thing to do; it
takes both courage and humility to be global when your roots are
very local, or to work with bureaucrats if you only have experience
in the private sector. This book will help us all wherever we are
in the world.
*Executive Chairman, Infosys Technologies Limited*
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