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Critical Incident Management


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Table of Contents

The Nature of Critical Incidents. First-First Responders. Stages, Phases, and Strategies. Tactical Leadership. Seven Critical Tasks™. NIMS and ICS. Hazardous Materials and Weapons of Mass Destruction. Critical Incident Stress. Emergency Operations Center. The Executive Policy Group. Appendix A: ICS Task Checklists. Appendix B: EOC Task Checklists. Appendix C: Using the DOT Emergency Response Guidebook. Index.

About the Author

Vincent F. Faggiano retired from the Rochester Police Department (RPD) after 32 years of service. During his career, he responded to and was directly responsible for managing the response to numerous critical incidents. He was awarded the Medal of Valor for his lifesaving actions at the scene of a barricaded gunman/hostage police-shooting incident. John W. McNall has dedicated 40+ years to education, service, training, and consulting in the public safety field. Mr. McNall has conducted executive training and other sessions in major cities such as New York, Boston, Philadelphia, and Chicago, as well in the smallest communities in New York, Pennsylvania, Colorado, and New Mexico. Thomas T. Gillespie (Deceased) had a dedicated and distinguished career in law enforcement, the Army, and private sectors until his death in 2004. He performed extensive training for businesses--as well as federal, state, and local law enforcement--on such topics as policy, procedure, and executive and supervisory programs, among many others.


"… a thorough training tool for the rapid onset issues that most emergency managers deal with."
—Natural Hazards Observer, May 2013

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