Part 1 Preface Chapter 2 1. Problem-Solving Conflict Resolution, Introduction, The Problem Area, A False Assumption, Conflict Analysis Chapter 3 2. The Language of Conflict Resolution Chapter 4 3. Selected Terms Chapter 5 4. Conflict Resolution Processes Chapter 6 5. The Processes of Conflict Resolution, The Rules of Sponsorship, Entry Rules, The Third Party, Sponsors and Decision Makers, Prepatory Rules, The Analytical Stage, The Search for Options, Policies, Reentry and Follow-up Part 7 Select Bibliography Part 8 Index
John W. Burton has been involved in developing conflict resolution policies and programs worldwide and has published a number of books on conflict resolution, international relations, and global conflict.
...refreshingly simple and direct. This book undoubtedly provides a
persuasive overview of the history, basic theory, and practice of
resolving conflicts.
*s*
The 'rules' that Dr. Burton lists are made especially valuable
because of the unique qualities their author brings to his
understanding of the process. A lifetime of involvement in some of
the toughest conflict situations possible gave him pragmatic
experience, which, coupled with his growing insight into the
psychic 'needs' of all human beings, developed in him the wisdom to
set forth these processes for others to follow.
*Mary E. Clark, Former Drucie French Cumbie Professor, Georg*
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