Introduction Preparation Chapter 1: Supply Chain Management Chapter 2: Supply Chain Reference Model Chapter 3: Logistics Fundamentals Chapter 4: Logistics Functions Chapter 5: Import/Export Logistics Chapter 6: Sustainability, Regulatory, and Security Procedures Chapter 7: Marketing Process Chapter 8: Demand Management Chapter 9: Customer Relationship Management Strategy Chapter 10: Product Design Chapter 11: Manufacturing and Planning Control, Master Planning, and Sales and Operations Planning Chapter 12: Strategic and Business Strategy Chapter 13: Master Scheduling Chapter 14: Material Requirements Planning and Distribution Requirements Planning Chapter 15: Production Activity Control and Capacity Management Chapter 16: Continuous Process Improvement Chapter 17: Supplier Relationship Management and Purchasing Chapter 18: Synchronizing Demand and Supply Chapter 19: Inventory Management Chapter 20: Financial and Managerial Accounting Concepts Chapter 21: Economics Chapter 22: Risk Management Chapter 23: Technology Chapter 24: Data Acquisition, Storage, and Integrity Chapter 25: Electronic Business and Commerce Chapter 26: Project Management Chapter 27: The CSCP Practice Exam Chapter 28: APICS CSCP Test Readiness Assessment Chapter 29: APICS CSCP Exam Tips and Walk Through Chapter 30: After the APICS CSCP Exam Appendices Index
Howard Forman is President of PIM Associates Inc., a highly regarded provider of management consulting and education services. Howard has over 35 years of experience in supply chain management, operations management, production and inventory management, business process improvement, lean, and project management as a practitioner, consultant, and educator. Prior to establishing his own firm, Howard worked for several leading consulting firms, including Coopers & Lybrand, KPMG, and Grant Thornton. This leading expert has taught supply chain management, production, and inventory management body of knowledge courses and has helped thousands of practitioners gain the practical knowledge needed to prepare for and successfully pass the Certified Supply Chain Professional (CSCP); Certified in Logistics, Transportation, and Distribution (CLTD); and Certified in Production and Inventory Management (CPIM) certification exams offered by APICS. David Forman, CSCP, CLTD, is Senior Manager, Business Projects at Crestron Electronics, a global technology company. Currently, most of his work at the firm involves overseeing the efforts of a team of supervisors and senior business analysts, and managing systems improvement projects. He is also a Senior Associate, Instructor, and Courseware Developer for PIM Associates. David develops and teaches courses in supply chain management and production and operations management and helps people prepare for the APICS CSCP and CLTD certification exams. He is a past President of the APICS Northern New Jersey chapter and currently an active member of the APICS Tappan Zee Chapter. David is also a member of the Project Management Institute.