About the Author

Jeffrey K. Liker is Professor Emeritus of Industrial and Operations Engineering at the University of Michigan and president of Liker Lean Advisors, LLC. His books on Toyota's famed management system, starting with the international bestseller The Toyota Way, have educated a generation of business leaders, Lean practitioners, and others tasked with improving business operations. Liker's work has earned him thirteen Shingo Prizes, as well as membership in the Shingo Academy and the AME Hall of Fame.