Table of Contents

The history and application of statistical process control; measuring manufacturing processes; characterization of manufacturing processes; key aspects of manufacturing process; planning the statistical process control management system; problem solving and corrective action; continuous process improvement; customer satisfaction issues and SPC; how to do statistical process control operations. Appendices: histogram construction; calculating process validation; constructing X-bar and R charts; calculating Cp; calculating Cpk; process metrics associations; determining the number of process opportunities for errors; design and experiment; conducting a problem solving team; constructing and using the frequency chart; glossary of terms; using flow-charts as a manufacturing tool; constructing and using the Pareto chart; using the fishbone diagram for brain storming; constructing and using attribute charts.

About the Author

Fred W. Kear is a Consultant in Manufacturing Engineering, Albuquerque, New Mexico.