Victims. Trauma. Guilt. Investigation. Justice. Forgiveness. Support. Resilience.
Sidney Dekker
"With Dekker’s books there is always a thought-provoking central theme. … Part of the effectiveness of this book is in its inclusion of the reader – I felt as if I was being guided through my own thoughts, rather than someone else’s words. … I cannot recommend this book enough, especially if you work in systems design or organisational culture. It is easy to read, but may leave you with more questions than it answers. I do not think that is a bad thing." —Ella-Mae Hubbard, Loughborough University, Loughborough, UK
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