Table of Contents

1 Introduction
2 Competency frameworks
3 Requirements for competency assessment
4 The universal competency assessment model (UCAM) processes
5 Case studies

APPENDICES
Appendix A: A seven views summary of the UCAM processes
Appendix B: Summary of notation

References
Index

About the Author

Jon Holt is the Global Head of Systems Engineering at Artisan and an award-winning author and public speaker, specialising in all aspects of systems, process and competency modelling. Simon Perry works on the application of systems modelling to process modelling, enterprise architectures, requirements engineering, capabilities and competencies.