Sean O’Toole is the Director of Learning and
Development for the Community Services arm of the NSW Department of
Human Services. Previously he was Director of the NSW Corrective
Services Academy. He has also worked as a journalist and as a
designated detective with the Australian Federal Police. For the
past ten years he has occupied a range of senior human resource
development roles. Sean has also worked part-time as a lecturer for
NSW TAFE, Southern Cross University, the University of Western
Sydney, and the University of Sydney. He has Masters degrees in
Australian Studies and in Education, and post-graduate
qualifications in management. He also has a Diploma in Education,
and recently completed post-graduate studies in organisational
behaviour at Harvard University. Sean is also the author of four
books on topics related to crime and criminology.
Natalie Ferres is an Associate Director at
Bendelta, a management advisory firm that assists organisations to
achieve results through strategic people initiatives. With
undergraduate, Honours, and PhD (Specially Commended)
qualifications in Psychology, she has 9 years’ experience as an MBA
lecturer and has published widely in her areas of interest.
Natalie’s keynotes and conference papers have been delivered in
Australia, Canada, the UK (Oxford), the US, Greece, South Africa,
Mexico, the Netherlands, and Italy. Natalie has led a number of
selection and retention projects and has coached numerous senior
leaders. She also continues as a Consulting Partner for Emotional
Intelligence Development Australia and as a contract lecturer for
the Adelaide Graduate School of Business. She has worked
extensively in projects that assist to develop human potential.
Julia Connell, Dip RSA, Dip Ed, MA Dist (Reading),
PhD (Newcastle), FAHRI, is Professor and Dean of Graduate Studies,
Australian Catholic University in North Sydney, Australia. Prior to
this, Julia has been: Associate Dean Postgraduate Programs, UTS
Business; Chair of Research, University of Wollongong in Dubai;
Associate Dean International University of Newcastle. Julia worked
in various public and private sector organisations in the UK before
joining The Henley College, Oxford. Julia has co-edited four books,
published over 40 refereed journal articles, and co-edited nine
special issue journal editions. Julia is a Fellow of the Australian
Human Resources Institute, and is on the editorial board of the
British journal Personnel Review. Her research areas include HRM,
organisational change, networks and clusters, and organisational
and management effectiveness. Julia has designed and delivered a
number of management programmes for various organisations,
including the RAAF, Macquarie Generation, Newcastle City Council,
Maitland City Council, Energy Australia, ANI Comsteel, The
Victorian Meat Council, Ampcontrol, the NSW Police Service, and
QBE.
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