"Lisa has spent over 10 years in Flight Centre Leadership roles, this book is a great result of her experience. It is a must read for people managers who work in a fast paced environment, committed to business success. With a down to earth approach, it's easy to follow, well presented and clearly defines key leadership skills. This book will give you the why, the what and the how of what it takes to be a successful leader. " Graham Turner CEO and Founder of Flight Centre Travel Group
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