John Timpson CBE was born in 1943 and educated at Oundle and Nottingham University. He become the Director responsible for buying of the family footwear business William Timpson Ltd in 1970. Following the acquisition of the company by the UDS Group in 1973, he became Managing Director of retailer Swears & Wells and in 1975 was appointed Managing Director of William Timpson, his original family business. His previous books include Ask John (Icon, 2014) and High Street Heroes (Icon, 2015). He lives in Cheshire.
'You will find yourself cheering in agreement before you have even reached the end of the first page of this book.'
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