Table of Contents

Organizational Change and Impact of ICT.- E-Services in Public and Private Sectors.- IS Development and Design Methodologies.- New Ways to Work and Interact via Internet.- Business Intelligence Systems Their Strategic Role and Organizational Impacts.- IS Quality, Metrics and Impact.- Information and Knowledge Management.- Accounting Management and Information Systems.- Information Systems, Innovation Transfer, and New Business Models.- ICT in Individual and Organizational Creativity Development.- IS, IT and Security.- Enterprise Systems Adoption.- ICT-IS as Enabling Technologies for the Development of Small and Medium Size Enterprises.- Human-Computer Interaction.

About the Author

The Italian chapter of the Association for Information Systems (itAIS, http://www.itais.org) has been established in 2003, and since then, it has promoted the exchange of ideas, experiences and knowledge among academics and professionals in Italy, devoted to the development, management, organization and use of Information Systems.