About the Author

Jim Downey is a leading business consultant in the field of offshore outsourcing. As managing director of Outspan Consulting he works closely with SMEs to significantly improve their financial and business performance and enhance organisational flexibility through outsourcing to India. As a Chartered Management Accountant, he has worked as a senior finance manager with major blue-chip organisations such as Unilever, PricewaterhouseCoopers and Kimberly-Clark implementing innovative and pragmatic business change strategies.