About the Author

Gensler is the world's largest and most collaborative design firm. Gensler's Research Program is central to that success, and was established to support investigations important to the firm, their clients, and the ongoing learning and development of their professional staff. Research projects are practitioner-led with involvement across the globe, helping their teams bring thought leadership to the table as they seek to solve their clients' and the world's most pressing challenges through design solutions that enhance the human experience.