As Subir Chowdhury makes clear, while improving a company's processes is vital, if you don't focus first on your people -- your employees -- the best processes in the world won't get you where you want to go.
Subir Chowdhury is an enormously successful management consultant and quality guru who works with major Fortune 500 companies to improve their processes, operations, quality and performance. He is the bestselling author of The Power of Six Sigma (Dearborn, 2003, 300, 000 copies), and The Ice Cream Maker (Crown Business, 2007, 50,000 copies). He lives in Los Angeles and Dearborn, Michigan.
“Only organizations driven by purpose and values will be fully able
to shape and benefit from the seismic technological, social and
economic transformations underway. Klaus Schwab compellingly
outlines why all of us must work to ensure that the Fourth
Industrial Revolution has at its heart the stakeholder principle,
ensuring that the benefits of transformation are as much a public
good as a private gain. This book is required reading for my entire
leadership team.” -Marc R. Benioff, Chairman and Chief Executive
Officer, Salesforce, USA:
“In The Fourth Industrial Revolution, Professor Klaus
Schwab puts forth a thoughtful framework for leaders
to meet the challenge of maximizing the benefits of the
profound technological, social and economic transformation
reshaping society. Drawing on over four decades of bringing
together governments, private sector and other parts of civil
society, Schwab starts a wide-ranging discussion on how we can
help to ensure that the Fourth Industrial Revolution drives
progress for humankind.” – Sheryl Sandberg, Facebook COO and
founder of LeanIn.Org
“This book is essential reading for corporate leaders, policy
makers and citizens interested in navigating the challenges and
understanding the opportunities which lie ahead thanks to the
impact of emerging technologies. Clearly, the profound shifts
happening will leave no business model untouched and no society
unshaken. Klaus Schwab reminds us of our individual and collective
power to ensure that the Fourth Industrial Revolution is a far more
sustainable, empowering and inclusive one than the last three.” -
Muhtar A. Kent, Chairman of the Board and Chief Executive Officer,
The Coca-Cola Company, USA:
“From how we work and share information to how we address
global crises like fresh water and climate change, we know that
technology will define humanity’s future. Here Klaus Schwab
provides an excellent framework for thinking about how we can shape
technology to deliver a future society in keeping with our deepest
human values.” - L. Rafael Reif, President, Massachusetts Institute
of Technology (MIT), USA:
“All of us are truly excited about the Fourth Industrial
Revolution and the changes it will bring to our companies,
industries and countries. History, however, tells us that major
economic disruptions come with social and political challenges that
demand new ways of thinking, organizing and working together. The
Fourth Industrial Revolution is in equal parts an eye-opening
assessment of emerging technologies, a sobering look at the
potential negative impacts of transforming systems, and a hopeful
call to action. - Carl-Henric Svanberg, Chairman, BP, United
Kingdom
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