Preface iv
Workshop objectives 1
The five dysfunctions of a team 5
Team assessment: Where we are and where we’re going 9
Fundamental 1: Building trust 21
Fundamental 2: Mastering conflict 37
Fundamental 3: Achieving commitment 53
Fundamental 4: Embracing accountability 73
Fundamental 5: Focusing on results 85
Summary and Conclusion 95
Resources 105
About the author 108
Patrick Lencioni is founder and president of The Table Group, a management consulting firm specializing in organizational health and executive team development. As a consultant and keynote speaker, he has worked with thousands of senior executives in organizations ranging from Fortune 500 and mid-size companies to start-ups and nonprofits. Lencioni is the author of nine business books with over three million copies sold worldwide. He lives in the San Francisco Bay Area with his wife and four boys.
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