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City & Guilds Level 3 ITQ - Unit 301 - Improving Productivity Using IT Using Microsoft Office
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1) Explaining why IT is used 2) Analysing an IT system 3) Planning a task & choosing appropriate software 4) Explaining guidelines & constraints 5) Using automated shortcuts 6) Reviewing & adapting use of IT tools & systems 7) Developing & testing solutions to improve their ongoing use

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