Table of Contents

1 Front Matter; 2 Executive Summary; 3 1 Introduction; 4 2 Measurement; 5 3 Information and Communications Technology; 6 4 Care Coordination; 7 5 Patient Self-Management Support; 8 6 Finance; 9 7 Coalition Building; 10 8 Condition-Specific Action Plans; 11 9 Next Steps; 12 Appendix A Biographical Sketches of Committee Members; 13 Appendix B Quality Chasm Selected Bibliography; 14 Appendix C Descriptions of Summit Communities; 15 Appendix D Community Selection Criteria; 16 Appendix E Summit Attendees; 17 Appendix F Conference Prework and Sample Matrices; 18 Appendix G Summit Planning; 19 Appendix H Summit Agenda; 20 Appendix I Facilitating the Summit Working Groups; 21 Appendix J Condition-Specific Working Group Questions

About the Author

Karen Adams, Ann C. Greiner, and Janet M. Corrigan, Editors, Committee on the Crossing the Quality Chasm: Next Steps Toward a New Health Care System